Your Business Data Deserves Protection
At BizHealth.ai, we understand that you're trusting us with your most sensitive business information—financial records, operational data, and strategic plans. We take that responsibility seriously.
This page explains exactly how we protect your data, what security measures we've implemented, and what we're continuously improving to keep your information safe.
Bank-Level Encryption
AES-256 encryption protects your data at rest and TLS 1.3 secures it in transit
Enterprise Partners
Built on Google Cloud, Stripe, and Anthropic—industry leaders in security
Your Data, Your Control
Access, export, or delete your data at any time—complete transparency
We built BizHealth.ai specifically for small and mid-sized business owners—many using professional business intelligence tools for the first time. We know you need clear answers about security, not technical jargon.
Here's our promise: We'll always be transparent about our security practices, we'll never overstate our capabilities, and we'll continuously work to protect the trust you place in us.
Data Encryption & Protection
Encryption in Transit
Every piece of data you send to BizHealth.ai travels through an encrypted connection using industry-standard TLS 1.3 protocol. This means that even if someone intercepts your data while it's traveling over the internet, they cannot read it.
Encryption at Rest
All data stored in our systems is encrypted using AES-256 encryption—the same standard used by banks and government agencies. Your financial reports, questionnaire responses, and business documents are stored in an encrypted format that makes them unreadable without proper authorization.
Data Isolation
Your business data is completely isolated from other customers. We use database-level isolation and access controls to ensure that your information can never be accessed by another BizHealth.ai customer, even accidentally.
What This Means for You
Your sensitive business information—financial data, operational metrics, strategic plans—is protected both when you're sending it to us and when we're storing it. We use the same encryption technology that protects your online banking transactions.
Access Controls & Authentication
Your Account Security
- Multi-Factor Authentication (MFA): Available for all accounts. We strongly recommend enabling MFA to add an extra layer of protection beyond your password.
- Strong Password Requirements: Our system enforces minimum password complexity to prevent weak passwords that could be easily guessed.
- Session Management: Automatic logout after periods of inactivity. You can also manually log out from all devices if needed.
Our Internal Controls
Our team follows strict internal security protocols:
- Role-Based Access Control (RBAC): Team members only have access to systems and data necessary for their role.
- Zero-Trust Architecture: Every access request is verified, even for internal team members.
- Comprehensive Logging: All access to customer data is logged and regularly audited.
What This Means for You
You control who can access your business data through account permissions. We protect your account with strong authentication options, and our team follows strict protocols to ensure they never access your data without proper authorization.
Compliance & Privacy Standards
Current Compliance Efforts
As a growing SaaS platform, we're committed to meeting industry-standard security and privacy requirements. Here's where we stand:
- GDPR-Ready Infrastructure: Our systems are designed to support GDPR requirements including data portability, right to deletion, and consent management.
- CCPA Compliance: California residents have enhanced privacy rights under CCPA, which we honor for all users.
- SOC 2 Type II (In Progress): We're actively working toward SOC 2 Type II certification, which validates our security controls through independent audit.
Your Data Rights
Access Your Data
Request a copy of all data we have about you and your business.
Data Portability
Export your data in standard formats to use elsewhere.
Right to Deletion
Request deletion of your account and all associated data.
Transparency
Clear information about how we use your data.
What This Means for You
You have full control over your data. You can access it, export it, or delete it at any time. We're transparent about our practices and actively working toward industry-recognized certifications.
Incident Response & Monitoring
We continuously monitor our systems for security threats and have established procedures to respond quickly if an incident occurs.
Detection
24/7 monitoring identifies potential threats immediately
Response
Our team investigates and contains the issue
Communication
We notify affected customers promptly and transparently
Prevention
We implement fixes to prevent future occurrences
Our Monitoring Includes
- Real-time threat detection and alerting
- Regular security scanning and vulnerability assessments
- Automated backup verification
- Access log analysis for suspicious activity
What This Means for You
We're watching for problems 24/7 so you don't have to. If something happens, we'll respond quickly, tell you what's going on, and fix it. Your trust is our priority.
Third-Party Security & Infrastructure Partners
We partner with industry-leading providers to ensure enterprise-grade security and reliability. Each partner has been carefully selected based on their security certifications and track record.
Google Cloud
Enterprise-grade infrastructure with SOC 2/3 compliance, ISO 27001, and 99.95% uptime SLA
Stripe
PCI DSS Level 1 certified—the highest level of payment security. Trusted by millions of businesses worldwide
Anthropic Claude
Enterprise AI with SOC 2 Type II compliance and industry-leading privacy protections
Our Vendor Security Standards
Every third-party service we use must meet our security requirements:
- SOC 2 Type II or equivalent certification
- Data encryption in transit and at rest
- Regular third-party security audits
- Contractual data protection commitments
What This Means for You
Your data benefits from the security expertise of the world's leading cloud and payment providers. We only work with partners who meet the same high security standards we set for ourselves.
Your Security Responsibilities
Security is a partnership between BizHealth.ai and you. While we protect your data with enterprise-grade security, there are important steps you can take to keep your account secure:
Use Strong, Unique Passwords
Create passwords that are at least 12 characters long with a mix of letters, numbers, and symbols. Never reuse passwords across different services.
Enable Multi-Factor Authentication (MFA)
Add an extra layer of security to your account. Even if someone gets your password, they won't be able to access your account without the second factor.
Be Cautious with Shared Access
Only share account access with team members who truly need it. Regularly review who has access and remove users who no longer need it.
Watch for Phishing Attempts
Be suspicious of emails asking you to click links or provide login credentials. BizHealth.ai will never ask for your password via email.
Keep Your Devices Secure
Use up-to-date antivirus software, enable firewalls, and keep your operating system and browser updated with the latest security patches.
Log Out When Using Shared Computers
Always log out of BizHealth.ai when using public or shared computers. Don't save passwords in browsers on shared devices.
Report Suspicious Activity
If you notice anything unusual with your account—unexpected logins, changes you didn't make—contact us immediately.
Security is a Partnership
We're committed to protecting your data with the best technology available. But even the strongest security system can be compromised by weak passwords or phishing attacks. By following these best practices, you're helping us keep your business information safe.
Data Backup & Business Continuity
Your business data is too important to lose. We maintain multiple layers of backup and redundancy to ensure your information is always available when you need it.
Regular Backups
Automated backups run daily with point-in-time recovery capabilities
Geographic Redundancy
Data replicated across multiple geographic regions to prevent regional outages
Recovery Testing
Regular testing ensures backups can be restored quickly when needed
Our Backup Strategy
- Daily Automated Backups: All customer data backed up every 24 hours
- 30-Day Retention: Backups retained for 30 days for point-in-time recovery
- Encrypted Backups: All backups encrypted with same standards as live data
- Multi-Region Storage: Backups stored in geographically separated data centers
What This Means for You
If something goes wrong—whether it's a technical failure, human error, or natural disaster—we can restore your data. You won't lose months of work because of a single incident.
Ongoing Security Improvements
Security is not a one-time achievement—it's an ongoing commitment. We continuously invest in improving our security posture as we grow and as new threats emerge.
Currently Implemented
- • AES-256 encryption for data at rest
- • TLS 1.3 for data in transit
- • Multi-factor authentication (MFA)
- • Role-based access control
- • Daily automated backups
- • 24/7 security monitoring
In Progress
- • SOC 2 Type II certification (audit in progress)
- • Advanced threat detection with AI/ML
- • Enhanced audit logging
- • Penetration testing program
Roadmap (Next 12 Months)
- • ISO 27001 certification
- • Bug bounty program
- • Security awareness training certification
- • Advanced DDoS protection
- • Enhanced logging and forensics capabilities
What This Means for You
We're not standing still. As BizHealth.ai grows, we're continuously investing in better security tools, more rigorous processes, and industry-recognized certifications. Your data will be more secure tomorrow than it is today.
Transparency & Limitations
We believe in honest communication about our security practices. Here's what we do well and where we're still growing:
What We Do Well
- Enterprise-grade encryption (AES-256, TLS 1.3)
- Strong authentication options including MFA
- Daily automated backups with 30-day retention
- 24/7 security monitoring
- Industry-leading infrastructure partners
- Transparent communication about security
What We're Working On
- SOC 2 Type II certification (in progress)
- Regular third-party penetration testing
- Advanced threat detection with AI/ML
- ISO 27001 certification (planned)
- Bug bounty program (planned)
Important Context
BizHealth.ai is a growing SaaS platform. While we implement enterprise-grade security measures and partner with industry leaders (Google Cloud, Stripe, Anthropic), we're not yet SOC 2 certified.
We're actively working toward SOC 2 Type II certification and other industry standards. We want you to make an informed decision based on your business's risk tolerance and security requirements.
What This Means for You
We're committed to transparency. We won't claim certifications we don't have or overstate our capabilities. We're building strong security from day one and continuously improving. If you have specific compliance requirements, please contact us to discuss whether BizHealth.ai is the right fit for your business.
Have Security Questions? We're Here to Help.
Security is important to you, and we take your concerns seriously. Our team is ready to answer your questions.
General Security Questions
For general questions about our security practices, certifications, or policies:
security@bizhealth.ai
Response time: Within 1 business day
Report a Security Issue
If you've discovered a potential security vulnerability, please report it immediately:
security@bizhealth.ai
We take all reports seriously and will respond within 24 hours.
Please do not publicly disclose vulnerabilities until we've had a chance to address them.
Last Updated: November 22, 2025
We update this page regularly as our security practices evolve. Significant changes will be communicated via email to all customers.